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Listen to the phone conversation Lernen beginnen
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and answer the questions.
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Who is the caller phoning? Lernen beginnen
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She 's phoning to the English Language College.
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Lernen beginnen
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She wants to change from a general English course (which she booked online) to a business English course...
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Is the receptioniste able to help her? Lernen beginnen
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Yes. The receptionist agrees to hold a place open for her until the caller can come in to the school to do the level test.
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Does the caller sound polite to you? Lernen beginnen
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Lernen beginnen
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Then listen again and check.
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I (?) like to (?) about a course. Lernen beginnen
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I 'd like to enquire about a course.
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I (?) wondering (?) it (?) be (?) for (?) to change to that group. Lernen beginnen
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I was wondering if it would be possible for me to change to that group.
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Can (?) tell (?) why I have to do it in person? Lernen beginnen
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Can you tell me why I have to do it in person?
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Would (?) be any (?) of doing the level test on the phone? Lernen beginnen
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Would there be any chance of doing the level test on the phone?
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Do you (?) me (?) what it involves? Lernen beginnen
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Do you mind me asking what it involves?
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I'd be really (?) if you (?) hold a place for me till Saturday morning. Lernen beginnen
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I'd be really grateful if you could hold a place for me till Saturday morning.
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Would you mind (?) that in an email for me? Lernen beginnen
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Would you mind putting that in an email for me?
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(?) you tell me (?) the school opens? Lernen beginnen
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Could you tell me when the school opens?
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Listen and say the enquires at the same time as the speaker. The tendency is for the intonation to go down and then up at the end of questions (as in 3 ,4 ,5 ,7 and 8) Lernen beginnen
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Copy the polite intonation. and to go down on other types of sentences (as in 1, 2 and 6)
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I'd like to enquire about a course. Lernen beginnen
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I was wondering if it would be possible for me to change to that group. Lernen beginnen
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Can you tell me why I have to do it in person? Lernen beginnen
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the intonation goes down and then up at the end
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Would there be any chance of doing the level test on the phone? Lernen beginnen
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the intonation goes down and then up at the end
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Do you mind me asking what it involves? Lernen beginnen
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the intonation goes down and then up at the end
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I'd be really grateful if you could hold a place for me Saturday morning. Lernen beginnen
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Would you mind putting that in an email for me? Lernen beginnen
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the intonation goes down and then up at the end
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Could you tell me when the school opens? Lernen beginnen
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the intonation goes down and then up at the end
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How do you sound polite in your language? Lernen beginnen
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What is more important, the words or the intonation? in many languages there are formal and informal versions of "you"...
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Where are you located? (Could / tell) Lernen beginnen
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Could you tell me where you are located?
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Can I use your two-for-one deal more than once? (wondering) Lernen beginnen
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I was wondering if/whether I can use your two-for-one deal more than once.
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Can my dog come with me? (like/know) Lernen beginnen
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I'd like to know if/whether my dog can come with me?
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Tell me about the other people living there. (Would /mind) Lernen beginnen
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Would you mind telling me about the other people living there?
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How many other people have inquired? (mind / asking) Lernen beginnen
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Do you mind me asking how many other people have inquired?
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Could you explain how the free trial works? (I / grateful) Lernen beginnen
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I'd be grateful if you could explain how the free trial works.
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