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Frage		Antworten
managing experts case (Doctor( Lernen beginnen		doctor finally seen how it feels to be a patient
hertzberg was first to Lernen beginnen		first one to recognize and Insintric motivation
Two types of motivation Lernen beginnen		Intrinsic (internal to job) Exintric (External) Money
Equity theory Lernen beginnen		comparing yourself to others
managers are highest in what Lernen beginnen		Power
what was the nurse video about Lernen beginnen		competence. she knew how to separate herself
Maslow - status and recognition on the job is what? Lernen beginnen		(esteem)
what is the basis of people having different needs Lernen beginnen		needs are genetically determined
what is Valance Lernen beginnen		desirability of a reward (carrots and Donkey)
expectancy Lernen beginnen		the link between effort and performance
instrumentally Lernen beginnen		link between performance and reward
what affects performance other than motivation Lernen beginnen		resources ability / training and means to do it
what are the three lenses Lernen beginnen		cultural political
what are the three physiological needs Lernen beginnen		competence autonomy relatedness
who has more power Lernen beginnen		government has more power
scientists management Lernen beginnen		example of universal theory
contingency Theory Lernen beginnen		depends on situation
human relation Theory Lernen beginnen		(Hawthorne) people respond to attention to them human interaction
professional model Lernen beginnen		specialized knowledge workers who make decisions for others. (quality professional)
managerial Lernen beginnen		administrators design structures that Ensure predictability and efficiency. (quality efficiency)
Duel Authority structure Lernen beginnen		professional model for Physicians / managerial for everyone else

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